Frequently Asked Questions
QWhat is the minimum order quantity (MOQ)?
The MOQ is USD 5,000 for one order.
QWhat are your standard payment terms?
We accept 30% TT in advance, 70% TT against BL copy, or LC at sight.
QWhich ports do you typically ship from?
We ship goods primarily from Shanghai or Ningbo ports.
QCan I request free samples before ordering?
Yes, we can offer one sample free of charge. Freight fees are covered by the customer but will be returned once an order is placed.
QWhat is the estimated delivery time?
The delivery time is approximately 30 days if you accept our current production mode.
QHow is quality control managed at the factory?
We have a professional QC team in every workshop and pass annual Target audits to ensure high standards.
SwellMed Medical
